Scaling Customer Experience Expert
5 days ago
Key Performance Indicators:
The Scaling Customer Experience Expert will be measured by their ability to facilitate customer success and growth throughout the customer lifecycle.
This individual will proactively execute strategies for reaching and engaging customers while ensuring they are empowered to maximize the value of Klaviyo's platform.
Key Skills:
- Experience supporting customers in business English
- Strong negotiation skills, comfortable navigating financial conversations and dealing with cancellations
- Able to adapt in a quickly changing environment
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