Customer Success Scaling Specialist
4 days ago
We are seeking a highly skilled Customer Success Scaling Specialist to join our team and play a critical role in helping Wrike customers maximize the value they gain from our platform.
This role will be responsible for driving product adoption, increasing customer satisfaction, and identifying opportunities for growth across a diverse customer base. The ideal candidate will have experience in a scale customer success, account management, or similar customer-facing role, preferably within the SaaS industry.
The successful candidate will focus on implementing digital engagement strategies to enhance product adoption and user engagement, drive scalable approaches to product adoption and satisfaction, engage with customers through digital channels, identify growth opportunities, and monitor customer health metrics.
As a key member of the Wrike Self Service team, you will contribute to establishing best practices and a digital-first approach in customer success initiatives across the company.
We are looking for someone with exceptional organizational skills, a strong focus on understanding customer needs, and delivering value to help them achieve their goals. A high degree of curiosity and a willingness to continuously learn and grow in this role are essential.
Solid business acumen, particularly in an enterprise customer context, is required, as well as having a data-driven mindset. Fluency in English and German is a must.
You will work closely with our Senior Recruiter, Aziza Talhi, and be part of a hybrid work mode that supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
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Scale Customer Success Manager
4 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform.Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Scale Customer success Manager
5 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Scale Customer success Manager
6 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Scaled Customer Success Manager
2 weeks ago
Dublin, Dublin City, Ireland Notion Full timeAbout Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...
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Scaled Customer Success Manager
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Scaled Customer Success Manager, DACH
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Customer Success Specialist
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