Scaled Customer Engagement Lead
5 days ago
We're looking for a talented Scaled Customer Engagement Lead to join our team and play a critical role in driving product adoption and customer satisfaction. As a key member of our Self Service team, you'll work directly with customers to understand their needs and deliver value through digital engagement strategies.
Key responsibilities include implementing digital plays, driving product adoption, engaging with customers through digital channels, identifying growth opportunities, and monitoring customer health at scale. You'll also contribute to establishing best practices and a digital-first approach in customer success initiatives across the company.
Requirements for this role include 2+ years of experience in Scale Customer Success, Account Management, or similar customer-facing roles. You should have a strong customer-centric mindset, discipline, and organization, as well as a solid understanding of business processes and negotiation.
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Customer Engagement Manager
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the RoleThe primary objective of this position is to manage client inquiries and provide exceptional customer experiences. As an Inbound Engagement Specialist, you will be the first point of contact for many clients seeking sales cycles for industry-specific solutions.You will qualify prospects and produce high-quality leads & opportunities for our...
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Customer Success Scaling Specialist
2 days ago
Dublin, Dublin City, Ireland Wrike Full timeJob Description:We are seeking a highly skilled Customer Success Scaling Specialist to join our team and play a critical role in helping Wrike customers maximize the value they gain from our platform.This role will be responsible for driving product adoption, increasing customer satisfaction, and identifying opportunities for growth across a diverse customer...
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Strategic Customer Engagement Director
5 days ago
Dublin, Dublin City, Ireland Stripe Full timeManager, Customer SuccessAbout the Opportunity:Join our Global Customer Success Team as a Strategic Customer Engagement Director and play a key role in shaping the future of our company. As a leader of our high-performing team of Customer Success Managers, you will be responsible for driving engagement models focused on high growth accounts, developing...
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Scaling Customer Experience Expert
6 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeKey Performance Indicators:The Scaling Customer Experience Expert will be measured by their ability to facilitate customer success and growth throughout the customer lifecycle.This individual will proactively execute strategies for reaching and engaging customers while ensuring they are empowered to maximize the value of Klaviyo's platform.Key...
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Scale Customer success Manager
4 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Scale Customer success Manager
5 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Strategic Customer Engagement Lead
3 days ago
Dublin, Dublin City, Ireland Asana Full timeAbout the Role:We're looking for an experienced Digital Customer Success Lead to join our team. In this role, you'll be responsible for building and executing a comprehensive digital-first engagement strategy to enhance the global customer experience. This is a unique opportunity to make a meaningful impact on our customers'...
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Scale Customer Success Manager
2 days ago
Dublin, Dublin City, Ireland Wrike Full timeWrike is the most powerful work management platform.Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their...
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Customer Engagement Lead
3 days ago
Dublin, Dublin City, Ireland Greenjobs Ltd Full timeAt Greenjobs Ltd, we are partnering with a world-renowned leader in energy supply, management services, and electric mobility to accelerate the transition to a more sustainable energy future.This collaboration involves developing tailored solutions to meet the evolving needs of over 61 million customers worldwide, including households, small businesses,...
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Customer Engagement Specialist Dublin
11 hours ago
Dublin, Dublin City, Ireland MongoDB Full timeMongoDB's developer data platform, Atlas, enables organizations to build, scale, and run modern applications with ease. As a leader in the industry, we are committed to empowering innovators to create, transform, and disrupt industries.The Job:We are seeking a highly skilled Senior Customer Success Manager (CSM) to join our team and help our customers...
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Scaled Customer Success Manager, DACH
1 week ago
Dublin, Dublin City, Ireland Asana Full timeOur Scaled Customer Success program drives adoption and retention across a broader customer base. We're looking for a DACH Customer Success Manager (CSM) to join our team and partner with customers on how to best leverage Asana to achieve their unique business objectives. Your engagements with customers, while time bound, will result in their increased...
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Customer Engagement Director
1 day ago
Dublin, Dublin City, Ireland EirGrid Group Full timeJob Description">We are seeking a skilled Energy Transition Manager to lead our Customers & Connections team. This role presents an exciting opportunity for customer-focused and motivated individuals to deliver high-quality support to EirGrid's connection customers and industry stakeholders.">The successful candidate will be responsible for managing complex...
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Scaled Customer Success Manager, DACH
4 weeks ago
Dublin, Dublin City, Ireland Asana Full timeOur Scaled Customer Success program drives adoption and retention across a broader customer base. We're looking for a DACH Customer Success Manager (CSM) to join our team and partner with customers on how to best leverage Asana to achieve their unique business objectives. Your engagements with customers, while time bound, will result in their increased...
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Scaled Customer Success Manager
2 weeks ago
Dublin, Dublin City, Ireland Notion Full timeAbout Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...
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Scaled Customer Success Manager
5 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with...
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Success at Scale Manager
3 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAbout Us:At ServiceNow, we're transforming the way organizations work by harnessing the power of AI-enhanced technology. As a global market leader, we serve over 8,100 customers worldwide, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower businesses to work smarter, faster, and...
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Customer Engagement Strategist
5 days ago
Dublin, Dublin City, Ireland Asana Full timeWe are looking for a highly experienced Customer Engagement Strategist to join our team. As a Customer Engagement Strategist, you will be responsible for developing and executing a comprehensive digital-first engagement strategy to enhance the global customer experience.You will work closely with Sales, Product, Marketing, and Customer Experience teams to...
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Customer Engagement Specialist
5 days ago
Dublin, Dublin City, Ireland Gyproc Full timeJob SummaryWe are seeking a VIE to join our Brand & Customer Engagement Team as a Customer Engagement Specialist. The successful candidate will be responsible for designing and implementing customer loyalty programs, managing website performance, and developing compelling content.The ideal candidate will have a Master's degree in Marketing, Business, or a...
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Customer Engagement Expert
3 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeCustomer Engagement Expert WantedKlaviyo Inc. is seeking a highly skilled Customer Engagement Expert to join our team. In this role, you will work closely with clients to develop customized marketing strategies that drive customer engagement and revenue growth.Your Key Responsibilities:Collaborate with clients to understand their business objectives and...
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Experience and Engagement Lead
4 days ago
Dublin, Dublin City, Ireland Allergan Full timeWe are seeking a skilled Experience and Engagement Lead to join our team in Dublin. The ideal candidate will work closely with brand teams to design and implement integrated customer engagement strategies, delivering seamless experiences across digital and in-person channels.This role involves partnering with marketing, sales, medical, and Business...