Process Improvement Specialist
2 days ago
This role is responsible for driving a culture of continuous improvement across the organisation. The ideal candidate will have experience in leading strategic initiatives to enhance operational efficiency, quality, and performance.
- Collaborate with senior management to develop key process improvement projects aligned with strategic goals.
- Analyse and identify process improvement opportunities through staff and stakeholder engagement.
- Design and implement Standard Operating Procedures (SOPs), Working Instructions (WIs) and process flows for all existing processes.
- Ensure measurement and analysis of data are incorporated into all improvement projects.
- Apply change management tools and techniques to maintain business improvements.
- Lead continuous improvement programs using Lean Six Sigma methodologies.
- Facilitate cross-functional projects to map current processes and design future-state solutions.
- Manage day-to-day communications to support teams in delivering improvement projects.
- Bachelor's or Master's degree in Business or related field.
- Lean Six Sigma certification (Black Belt preferred).
- Proven track record in process improvement, operations, and quality management.
- Experience in managing projects with internal and external stakeholders.
- Strong analytical and problem-solving skills.
- Ability to influence and lead change across all levels.
- Excellent interpersonal and organisational skills.
- Proficiency in data analysis and performance dashboards.
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