Service Delivery Coordinator

1 day ago

Cork, Cork, Ireland beBeeCommunity Full time €36,000

Our organization provides direct frontline services to individuals aged 60 and over.

We offer an integrated system of support coordination, practical supports, and various phone services, social prescribing, housing with support, and assistive technology.

The implementation of support plans ensures a point of contact for access to health, social care, housing, transport, and other emerging needs through the utilization of technology and various services and activities.

These efforts aim to enhance overall physical, emotional, and mental wellbeing.

As a Community Impact Coordinator, you will have the opportunity to make a significant contribution to the achievement of our vision and strategic goals.

This role is field-based, requiring travel within the community. A clean driver's license and own car are mandatory.

Responsibilities
  • Deliver training online and in-person to staff and volunteers of befriending and community groups across Ireland.
  • Deliver training to befriending and community groups on-site where requested.
  • Assist in reformatting existing training for befriending and community groups to an online platform.
  • Provide one-to-one support and guidance to befriending and community groups in setting up and coordinating befriending services.
  • Handle and respond to training requests and referrals through the Community Fora and other referral routes.
  • Schedule training sessions with befriending and community groups in a timely manner.
  • Identify training and support needs of befriending and community services and create a training and support plan to these groups.
  • Assist the Befriending Network Ireland and Community Coordinator in other areas of training and support delivery to befriending and community groups.
  • Design and deliver bespoke training to befriending and community groups upon request.
  • Develop and build relationships with relevant local services and agencies.
  • Keep records of training and supports delivered to befriending and community groups on Salesforce CRM.
Essential Skills & Experience

The successful candidate will be able to demonstrate:

  • A demonstrated passion for improving the lives of older people and commitment to our mission.
  • Problem-solving skills, focusing on efficient needs assessment and resource allocation.
  • Excellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeholders.
  • Proficiency in utilizing technology and data management systems, enhancing service efficiency and reporting accuracy.
  • Good organizational and multitasking skills, with a solution-focused approach to complex challenges.
  • Keen attention to detail, enabling accurate record-keeping and effective service monitoring.
  • Enthusiasm for setting and achieving SMART targets that maximize the positive impact on older individuals.
  • A self-starter with a capacity to work well with stakeholders.
  • Must have a full clean driving license and own transport.

A background in older people-related fields is not required. The key factor is a strong alignment with our mission and the ability to efficiently coordinate services and address challenges faced by older people.

  • Service Coordinator

    1 week ago

    Cork, Cork, Ireland beBeeService Full time €60,000 - €80,000

    Job Summary:A leading provider of high-end engineering solutions seeks a skilled professional to oversee service activities across a team of engineers and service fitters, ensuring timely delivery of services to the highest standards.The successful candidate will be responsible for coordinating service operations, managing job scheduling, and allocating...

  • Industrial Service Delivery Leader

    4 days ago

    Cork, Cork, Ireland beBeeService Full time €65,000 - €85,000

    Leadership Role: Service Delivery SpecialistA global organization is seeking a skilled Service Delivery Specialist to oversee the planning and coordination of service activities across a team of engineers and service fitters.About the PositionThe Service Delivery Specialist will be responsible for managing job scheduling, allocating resources efficiently,...

  • Support Services Coordinator

    5 days ago

    Cork, Cork, Ireland beBeeCustomer Full time €30,000 - €40,000

    Job OpportunityWe are seeking a highly organized and detail-oriented Support Services Coordinator to join our team.The Support Services Coordinator will play a vital role in the End User Compute team, ensuring seamless deployment and support of devices across multiple client sites.Coordinate device deployment and configuration for multiple clients.Provide...

  • Service Delivery Excellence Lead

    5 days ago

    Cork, Cork, Ireland beBeeLeadership Full time €60,000 - €90,000

    Job DescriptionThe MSA Program Manager is responsible for leading the Digital MSA teams, maintaining strong client relationships, managing service delivery, and driving continuous improvement across multiple managed services agreements.Oversee and manage the delivery of multiple managed services agreements to ensure client satisfaction and service...

  • Building Services Delivery Specialist

    4 days ago

    Cork, Cork, Ireland beBeeMandE Full time €90,000

    Job OpportunityA seasoned M&E Coordinator is required to join a leading main contractor, overseeing the coordination and delivery of high-quality building services across various projects in the South East and Dublin.This key role involves working closely with specialist subcontractors, project managers, and construction managers to ensure seamless...

  • Support Service Coordinator

    2 weeks ago

    Cork, Cork, Ireland beBeeSupport Full time €32,639 - €39,499

    Job Title:Support Service CoordinatorAbout the Role:The Support Service Coordinator will be part of a dedicated team providing individualized services to children with disabilities. They will work closely with families and professionals to create personalized plans for each child's life stage.This role requires strong communication skills, attention to...

  • Junior Service Delivery Manager

    2 weeks ago

    Cork, Cork, Ireland Deutsche Börse Full time

    Your Area of WorkThe Service Delivery Manager is accountable for the day-to-day delivery of services to our clients.Your ResponsibilitiesMonitor and manage all assigned client queues ensuring service level agreement adherenceProvide daily, weekly and monthly rhythm of business with assigned clientsProvide clients with golden source metrics usage data for...

  • Area Service Coordinator

    20 hours ago

    Cork, Cork, Ireland Eps Group Full time

    About the Role: EPS Group is seeking an Area Service Coordinator to join our Service & Repair Team based in the Cork Region.As a complete end-to-end solutions provider, EPS Group is involved in the design, build, operation, and maintenance of water and wastewater assets and infrastructure across municipal (Local Authority) and industrial (Food and...

  • Administrative Coordinator

    1 week ago

    Cork, Cork, Ireland beBeeOffice Full time €39,520 - €54,152

    Job DescriptionThe Cork office is the European Headquarters and a Service Delivery Centre of Excellence for our organization, housing various teams including Security Operations Centre (SOC), Threat Response Unit, Support Centre, Customer Success and Systems.This role ensures strict physical office security policies and procedures are enforced. The...

  • Expert Digital Service Delivery Specialist

    2 days ago

    Cork, Cork, Ireland beBeeService Full time €98,000 - €124,000

    Job Title:Service Delivery ManagerWe are seeking a highly experienced Service Delivery Manager to lead our digital managed service agreements teams. This role will be instrumental in maintaining strong client relationships, managing service delivery, and driving continuous improvement.The ideal candidate will have experience in leading IT/OT systems on life...