Corporate Pensions Coordinator

1 day ago


Dublin, Dublin City, Ireland TN Ireland Full time

As a key member of our team at TN Ireland, you will have the opportunity to develop your skills and expertise in group pension administration.

The role involves managing a portfolio of clients in relation to their group pension benefits, ensuring that all regulatory requirements and compliance deadlines are met.

Main Responsibilities:

  • Client portfolio management: overseeing a range of clients in relation to their group pension benefits.
  • Liaison with stakeholders: working closely with life assurance companies, clients, consultants, and third parties to ensure effective communication.
  • First point of contact: serving as the primary point of contact for clients regarding their group pension queries.
  • Renewal processing: handling group pension annual renewals from pre-renewal to issuing final renewal documentation.
  • Collaboration with group risk administrator: working together to process scheme renewals/member claims.
  • Client and insurer liaison: facilitating communication between clients and insurers on matters such as Leaving Service Option Statements, Member Fund Switches, Monthly Contributions, New Entrants, Refund of Contributions (Employer and Employee), Transfers In & out (exclusive of overseas transfers), and Standard Retirements.
  • Death claim processing: handling death claims and collaborating with the group risk administrator as necessary.
  • Process adherence: ensuring regulatory requirements, compliance deadlines, and service level agreements are upheld throughout daily processes.
  • Correspondence management: handling client correspondence (In and Out).
  • Confidentiality: maintaining confidentiality of sensitive information.
  • Data protection: adhering to all data protection requirements.

Necessary Qualifications:

  • Prior experience in pensions, preferably in a brokerage setting.
  • Effective communication and interpersonal skills.
  • Ability to multitask and work under pressure.


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