
Field Service Specialist
3 days ago
Job Title: Field Service Specialist
We are seeking a skilled and motivated Field Service Specialist to join our team. In this role, you will be responsible for installing, maintaining, and upgrading customer equipment.
Key Responsibilities:
- Collaborate with senior field service engineers to ensure seamless installation, maintenance, and upgrade of customer equipment.
- Use digital analytics for troubleshooting and basic diagnostic techniques to assess equipment and address technical issues.
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
- Coordinate and communicate directly with customers to deliver exceptional service.
Requirements:
- Completion of a Bachelor degree in a relevant field such as Mechanical Engineering or Electrical Engineering.
- Basic mechanical aptitude and willingness to learn and interpret electrical and mechanical schematics.
- Experience diagnosing and resolving basic technical challenges and effective written and verbal communication skills.
Preferred Qualifications:
- 1-2 years of work experience in customer/field service support or a related technical field.
- Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
Physical Requirements:
- Ongoing walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs.
- The ability to distinguish between colors and work with electricity.
- The ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.
Benefits:
- A supportive work culture that encourages learning, development, and career growth.
- Opportunities to work with leading-edge technology and contribute to innovative solutions.
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