Customer Success Team Lead

2 weeks ago


Dublin, Dublin City, Ireland TN Ireland Full time

We are looking for a seasoned Customer Success Team Lead to join our team at OpenAI. As a key player in our Customer Support Engineering team, you will be responsible for leading a dynamic team of engineers and driving customer success through technical guidance, troubleshooting, and collaboration.

Your mission will be to ensure that our customers can reliably build mission-critical solutions using our models, providing them with the support and expertise they need to maximize value and adoption. You will work closely with our Technical Success, Product, and Engineering teams to resolve challenges and deliver exceptional customer experiences.

To succeed in this role, you will need excellent project management skills, a collaborative mindset, and the ability to inspire and motivate a team. A strong background in data science concepts and the ability to communicate complex ideas simply will also be essential.



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