
Full-time Customer Service Position Available
1 week ago
We are seeking a dedicated and skilled individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that every customer leaves satisfied.
Main Responsibilities- Customer Focus: Put the customer first and consider their needs in everything you do.
- Customer Relationships: Get to know customers and serve them with pride.
- Product Availability: Help ensure products and services are available for customers at all times.
- Quality Maintenance: Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Store Maintenance: Keep the shop floor and back areas clean and tidy at all times.
To excel in this role, you will need:
- Excellent Communication Skills: Provide great customer service through effective communication.
- Teamwork and Adaptability: Work hard for customers, your team, and your department, and be adaptable to meet the ever-changing demands of our business.
- Reliability and Timekeeping: Be reliable and a good timekeeper, maintaining high standards at all times.
- Professionalism: Present yourself smart and tidy at all times.
We offer an excellent benefits package, including:
- Competitive Salary: A fair and competitive salary based on experience.
- Bonus Scheme: A bonus scheme to reward outstanding performance.
- Employee Assistance Programme: Access to a confidential employee assistance programme.
- Colleague Discounts: Discounts on purchases made through our colleague clubcard.
- Life Assurance: Life assurance coverage for employees.
- Pension Scheme: A contributory pension scheme for long-term savings.
- Save As You Earn: The opportunity to save money through our save as you earn scheme.
- Flexible Working: Flexible working arrangements to suit individual needs.
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