Pharmacy Care Specialist

5 days ago

Galway, Galway, Ireland beBeeHealthcare Full time €30,000 - €45,000
Job Summary

We are seeking an experienced and skilled healthcare professional to join our pharmacy team as a Healthcare Advisor. The ideal candidate will possess excellent communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.

The successful candidate will be responsible for providing expert advice and information to customers on all product ranges available in the pharmacy, ensuring they receive the best possible care and support.

Main Responsibilities
  • To provide high-quality product information and advice to customers across all product ranges, consulting with senior pharmacists as necessary.
  • To maintain accurate stock control, including rotation of stock, maintaining appropriate stock levels, and ensuring correct delivery details.
  • To deliver professional and efficient customer service at all times, enhancing relationships with pharmacy customers.
  • To work effectively as part of the pharmacy team, being flexible and adaptable, assisting in all areas of pharmacy operation as required.
  • To maintain cooperative and professional working relationships with colleagues at all times.
  • To handle over-the-counter medicines requests appropriately using WWHAM questioning and recommend suitable medicines referring to the pharmacist where necessary.
  • To ensure the pharmacy is kept clean and tidy and report any health and safety issues promptly.
  • To participate in training and development programs provided by the pharmacy and proactively develop the job function.
About Us

We are passionate about exceeding expectations and making our community pharmacies the local destination of choice. We believe that delivering exceptional customer service is key to achieving this goal.

We offer a supportive and collaborative work environment, with opportunities for professional growth and development.

Working Together
  • Provide support to other stakeholders within the pharmacy and throughout the organization to ensure delivery of company goals.
  • This role requires a high level of proactivity and ability to work on own initiative.
  • Build relationships with others in the pharmacy to create a positive working environment.
  • Participate in staff training programs and implementation and be proactive in developing the role function.
  • To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.
Customer Focused
  • We deliver customer service to the highest quality.
  • To provide advice and information as required to customers on all product ranges available in the Pharmacy.
  • To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.

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