Customer Service Lead

7 days ago


County Dublin, Ireland Musgrave Group Full time

We are seeking a highly motivated and experienced Customer Service Lead to join our team at Donnybrook Fair Malahide. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an outstanding experience.

The ideal candidate will have previous experience in a similar role and will possess excellent communication and interpersonal skills. You will be required to work collaboratively with the rest of the team to achieve our goals and maintain the highest standards of customer service.

Key responsibilities include:

  • Providing exceptional customer service at all times
  • Ensuring safe food handling and full HACCP compliance
  • Assisting customers with queries regarding all food and drinks
  • Day-to-day cleaning and maintenance of the restaurant and bar

The ideal candidate will have/be:

  • Previous waiting, barista, deli, or similar experience
  • HACCP training is desirable but not necessary
  • Ability to work as part of a team


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