Strategic Business Solutions Professional

4 days ago

Dublin, Dublin City, Ireland beBeeSolution Full time €100,000 - €110,000
Job Overview

We are seeking a seasoned professional to join our team as a Solution Consultant. In this role, you will play a critical part in driving the future success of our organization by supporting the Employee Experience, Customer Workflow, and ITX Solution Sales.

Your expertise will guide revenue growth for one of our products, working closely with Sales, Product Management, and the executive team. You will be responsible for leading discovery workshops to understand customer challenges and delivering product demonstrations to align our solution with customer needs.

You will also provide technical guidance and support to customers, channel partners, and ServiceNow colleagues, ensuring seamless adoption of our platform. Additionally, you will lead strategic programs in top accounts, providing feedback to product management on product enhancements that address customer needs.

Key Responsibilities
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management about product enhancements that address customer needs and guide additional value
Qualifications
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
Work Environment

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to employees depending on the nature of their work and their assigned work location.

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