Operational Excellence Lead

7 days ago

Dublin, Dublin City, Ireland beBeeOperational Full time €96,000 - €112,000
Key Role: Operational Excellence Lead

This is a pivotal position that drives the refinement and optimisation of operational processes and controls within our quality management systems.

Main Responsibilities:
  • Develop, implement, and maintain a robust Quality Management System (QMS) aligned with industry standards like ISO 9001, 45001, 14001, and 50001.
  • Evaluate all quality documentation to ensure it's controlled and audit-ready, conduct regular QMS reviews, and assist in preparing and participating in annual management reviews with stakeholders.
  • Collaborate with internal teams to integrate country-specific quality requirements, including Building Control regulations in Ireland, the Building Safety Act in the UK, and other EU national quality standards.
  • Enhance quality management processes by integrating principles from the Mercury Quality Cycle into daily operations, training staff on its application, tracking performance against benchmarks, and refining processes for quality excellence.
  • Leverage digital tools and platforms to streamline quality management processes, including QMS software, statistical analysis tools, cloud-based collaboration tools, and automation where feasible.
  • Analyse key performance indicators (KPIs) such as defect rates, 'Right First Time' ratios, and 'Cost of poor quality', use statistical tools to identify trends, prepare quality reports for senior leadership, and maintain visual dashboards in Power Bi to communicate performance across the organisation.
  • Plan, schedule, and execute comprehensive internal audits, coordinate third-party and regulatory audits, manage findings and non-conformities, and ensure timely implementation and verification of corrective actions to maintain compliance and certification status.

This role requires strong leadership skills, strategic thinking, and effective communication to drive quality excellence across the organisation.

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