
Junior IT Support Specialist
3 days ago
A career launching point for a Junior IT Support Specialist to begin their technical journey with a reputable financial services organization.
This role is ideal for someone early in their IT journey who's eager to learn, gain hands-on experience, and take the next steps towards more advanced technical roles.
You'll gain real exposure to Level 1 responsibilities while being encouraged to explore modern technologies and cloud platforms like AWS and the Microsoft 365 environment.
Key Responsibilities:- Support around 95 users across a busy and evolving tech environment
- Gain hands-on experience with monitoring tools, cybersecurity basics, and cloud services
- Be the first point of contact for IT support issues and troubleshooting
- Diploma or degree in an IT-related area
- 1–2 years' experience in a Helpdesk, Support, or IT Service role
- Knowledge of Microsoft 365, Windows environments, and basic networking
The organization supports learning and development, offering clear paths to certifications and career growth. You'll also work across a variety of teams, gaining experience in security, infrastructure, and cloud, all while helping users and making a difference.
They operate a hybrid work model, with staff in the office Monday to Thursday and flexibility for personal circumstances.
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