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Chat Support Specialist

7 days ago

Dublin, Dublin City, Ireland TOPTALENT Full time

Welcome to our team of customer service agents We're looking for a skilled sales representative to join our team as an Inbound Chat Sales Representative.

This role involves promoting our products and services through chat, while fostering interest and understanding of our value proposition.

  • As a sales representative, you'll have the opportunity to engage with customers through chat, providing them with clear and concise information about our products and services.
  • You'll be working in a fast-paced environment, managing multiple web applications and chat sessions simultaneously.
  • We're looking for someone who can meet or exceed established sales targets and objectives.
  • Rapidly acquiring and retaining up-to-date knowledge of our products and services is essential for success in this role.
Key Skills and Qualifications:

To succeed in this role, you'll need:

  • Direct sales experience, preferably with a proven track record of success.
  • Excellent verbal and written communication skills in German and English.
  • Tech-savviness with an affinity for innovative and emerging technology.
  • Ability to articulate technical and business value propositions via chat.
  • Solid understanding of cloud-based technology, including cloud storage and file synchronization.
What We Offer:

We're proud to offer a comprehensive benefits package, including:

  • Paid Parental Leave
  • Paid Childcare/Dependent Care
  • Education Reimbursement
  • Comprehensive VHI cover from day 1
  • Bike To Work Scheme / TaxSaver Leap Card Scheme
  • Personal Hardship Loan Program
  • Rock star Awards, Spot Prizes and Tenure Awards
  • 24/7 Employee Assistance Program and Modern Health App
  • Free selection of cereals, bread, and fruit at the office.