
Delivering Exceptional Dining Experiences
3 days ago
Food and Beverage Service Professional
We are seeking a talented and enthusiastic Food and Beverage Assistant to join our team. As a Food and Beverage Assistant, you will be responsible for providing exceptional customer service, ensuring a high-quality dining experience for our guests.
Key Responsibilities:
- Regularly greet and engage with guests, addressing them by name whenever possible.
- Develop a strong knowledge of food and wine, enabling you to make informed recommendations to guests.
- Maintain a friendly, courteous, and professional demeanor at all times.
- Upsell and maximize sales revenue opportunities throughout the property.
- Assist with general cleaning duties in the bar and restaurant areas.
- Efficiently serve guests with food and beverages, ensuring timely delivery and exceptional presentation.
Requirements:
- Previous experience is essential, as it provides a solid foundation for success in this role.
- Demonstrate flexibility in working hours, including mornings, evenings, and weekends.
- Prior experience in a fast-paced environment is highly desirable, showcasing your ability to thrive under pressure.
- Fluency in English and excellent communication skills are paramount for effective interaction with guests and colleagues.
- Micros experience would be advantageous, highlighting your proficiency in operating point-of-sale systems.
- Previous experience within a hotel environment is also preferable, providing valuable insight into our operations.
Benefits:
- Free meals on duty, allowing you to enjoy our culinary offerings while on the job.
- 50% discount on food and beverage purchases in all properties, making dining out more accessible.
- A competitive employee rate on rooms, enabling you to stay with us at a reduced cost.
- 30% discount on the Friends and Family rate, offering a convenient way to entertain loved ones.
- Additional annual leave days for every year worked, rewarding your dedication and hard work.
- Access to an Employee Assistance Programme, providing support during challenging times.
- Cycle to Work Scheme and other transport incentives, promoting sustainable commuting practices.
- SAYE (Save As You Earn) scheme, allowing you to save money through regular contributions.
- Pension access, enabling you to plan for your financial future.
- Development Opportunities through our Dalata Academy, empowering you to grow professionally.
- Staff Appreciation Initiatives, fun team-building activities, and regular charity events, fostering a positive work environment.
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