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Business Innovation Consultant

1 week ago

Dublin, Dublin City, Ireland IT Search and Selection Full time

About the Opportunity

This is a mid-senior level position that offers the chance to collaborate with diverse clients and shape strategies that leverage design thinking, innovation, and customer-focused transformation for measurable business success.

Key Responsibilities

  1. Strategy Development: Develop and execute strategies across marketing, sales, go-to-market plans, and customer experience (CX) to foster loyalty and elevate customer satisfaction.
  2. Project Management: Manage and deliver projects through all stages, from initial research and business case development to execution and completion.
  3. Stakeholder Engagement: Partner with senior stakeholders to lead workshops and deliver initiatives that improve customer outcomes and organisational performance.
  4. Analysis and Improvement: Conduct detailed analysis of business and customer requirements, identifying improvements through engagement with key stakeholders and customer research.
  5. Transformation Design: Design and optimise customer operating models to enable impactful transformation.
  6. Digital Transformation: Lead digital transformation projects utilising methodologies such as Human-Centred Design, CX Design, Service Design, and Operating Model Design.

Requirements

  1. Project Leadership: Proven ability to deliver end-to-end project management, with excellent organisational and time-management capabilities.
  2. Workshop Facilitation: Expertise in designing and conducting client workshops with confident presentation skills.
  3. Stakeholder Engagement: Strong relationship-building abilities and experience engaging with senior client stakeholders.
  4. Innovative Thinking: Proficiency in design thinking and business innovation, driving customer-centric solutions.
  5. Customer Focus: Dedication to enhancing customer experiences through effective strategy and transformation delivery.
  6. Technical Acumen: Understanding of Martech, CRM platforms, CPQ tools, and data analytics.

Benefits

  1. Competitive Salary: A competitive salary based on your skills and experience.
  2. Bonus: A bonus structure that rewards high performance.
  3. Health Insurance: Comprehensive health insurance for you and your family.
  4. Life Assurance: Life assurance to protect your loved ones.