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Service Excellence Leader

1 week ago

Dublin, Dublin City, Ireland AVI-SPL UK & Ireland Full time

About the Role

We are looking for a seasoned Service Excellence Leader to join our team at AVI-SPL UK & Ireland. The ideal candidate will have experience in developing and implementing process improvements that drive customer satisfaction.

The successful candidate will be responsible for analyzing customer feedback and identifying areas for improvement. They will work closely with cross-functional teams to develop and implement solutions that meet customer needs.

Key Responsibilities:

  • Analyze customer feedback to identify areas for improvement
  • Develop and implement process improvements to drive customer satisfaction
  • Collaborate with cross-functional teams to implement solutions

Requirements:

  • 4+ years of experience in process improvement
  • Proven track record of improving customer satisfaction
  • Excellent analytical and problem-solving skills