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Hospitality Business Leader
2 weeks ago
The ideal candidate will oversee the day-to-day management and coordination of all activities at the clubhouse. This role involves planning, organizing, and managing the delivery of hospitality services within the operational business area.
Key Responsibilities:- Operational Oversight: Ensure effective management of all operational and functional areas of the clubhouse.
- Leadership: Demonstrate excellent leadership skills within a hospitality environment, providing complete customer satisfaction at all times.
- Training and Development: Foster a strong focus on training within the clubhouse, supporting team development and achieving high standards.
- Talent Nurturing: Identify emerging talent within the clubhouse team to fill future vacancies from within the company.
- Liaison and Communication: Collaborate with the Hotel Manager on daily performance reports and highlight areas for improvement.
- Financial Management: Review weekly revenue, profitability, and cash flow reports in line with industry standards.
- Budget Planning: Assist in preparing annual budgets and periodic revised forecasts.
To succeed in this role, you will have general hospitality operations experience, a proven ability to lead bar and lounge operations, and a track record of delivering financial results, guest satisfaction, staff retention, and employee engagement.
