Senior Technical Support Lead

4 days ago


Cork, Cork, Ireland beBeeLeadership Full time €84,000 - €124,000
Job Overview

The Technical Support Manager is responsible for leading a team of Technical Support and Escalation Engineers in troubleshooting, repairing, debugging and diagnosing incidents with NetApp products. This includes hardware, software, and multi-system/multi-vendor/multi-network interoperability issues.

This role will have an operational knowledge of the area of responsibility and align individual objectives with the goals of the business. The Technical Support Manager will establish and maintain relationships with internal stakeholders to drive operational excellence within support.



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