
Senior Technical Support Lead
4 days ago
The Technical Support Manager is responsible for overseeing a team of support engineers, focusing on resolving customer issues with NetApp products.
Main Responsibilities- Provide guidance to technical support engineers in resolving customer problems.
- Research customer issues and recommend solutions.
- Develop knowledgebase articles to capture new learnings.
- Collaborate with the technical support team to share best practices.
- Escalate unresolved issues to senior management.
- Excellent written and verbal communication skills.
- Strong interpersonal communication and customer service skills.
- Detailed understanding of product development cycles and project management.
- Experience with Storage Hardware, Software, Cloud, and Virtualization technology.
- Strong analytical skills with ability to troubleshoot complex issues.
A challenging opportunity to lead a technical support team and make a meaningful impact on customer satisfaction.
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Technical Support Team Lead
19 hours ago
Cork, Cork, Ireland beBeeTechnical Full time €70,000 - €104,000Job OverviewWe are seeking a seasoned professional to assume the role of Technical Support Team Manager. In this capacity, you will be responsible for overseeing the operational excellence of our technical support team.Duties and Responsibilities:Lead the day-to-day management of front-line support engineers, including hiring, training, and...
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Senior Technical Support Engineer
1 day ago
Cork, Cork, Ireland NetApp Full timeJoin to apply for the Senior Technical Support Engineer role at NetApp2 days ago Be among the first 25 applicantsJoin to apply for the Senior Technical Support Engineer role at NetAppJob SummaryAs a Technical Support Engineer, you will provide support to customers, customer support personnel, and field support staff, focusing on advanced diagnosing,...
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Technical Support Team Lead
6 days ago
Cork, Cork, Ireland beBeeCustomerSupport Full time €100,000 - €120,000Job Summary:We are seeking an experienced professional to lead our technical support team. As a Technical Support Manager, you will be responsible for the operational excellence of the team.About the Role:This is a leadership position that requires a strong sense of urgency, total ownership for the customer experience, and the ability to navigate and get...
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Technical Support Leader
2 days ago
Cork, Cork, Ireland beBeeTechnical Full time €60,000 - €80,000Job SummaryThe Technical Support Manager is responsible for leading a team of Technical Support and Escalation Engineers who troubleshoot, repair, debug and diagnose incidents with NetApp products.This includes hardware, software and multi-system/multi-vendor/multi-network interoperability issues. The Technical Support Manager will have operational knowledge...
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Senior Manufacturing Technical Lead
3 days ago
Cork, Cork, Ireland beBeeInnovator Full time €91,200 - €138,500Job Overview:As a Senior Staff Engineer in manufacturing, you will lead technical teams to drive excellence and innovation. The successful candidate will be responsible for developing detailed understanding of best practice in product/process performance within the Medical devices industry.You will be expected to develop technical solutions to complex...
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Senior Technical Lead
5 days ago
Cork, Cork, Ireland beBeeAutomation Full time €100,000 - €120,000Job SummaryThe Senior Staff Engineer will spearhead a culture of innovation and continuous improvement to drive the development of advanced medical devices.This role requires a deep technical expertise, strategic thinking, and strong leadership capabilities to develop and implement solutions that enhance operational efficiency and product quality.Main...
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Senior Technical Support Engineer
6 days ago
Cork, Cork, Ireland Netapp Full timeJob SummaryAs a Technical Support Engineer, you will provide support to customers, customer support personnel, and field support staff, focusing on advanced diagnosing, troubleshooting, repairing, and debugging NetApp products, including hardware, software, and multi-system/multi-vendor/multi-network interoperability issues.You will respond to situations...
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Automation IT Technical Lead
1 day ago
Cork, Cork, Ireland SimoTech Full time20 hours ago Be among the first 25 applicantsSimoTech provides manufacturing automation and IT systems engineering, project management and validation services. We partner with life sciences companies to design, build, operate and optimise critical process automation systems that deliver fast track project delivery, operational efficiency, improve...
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Technical Support Engineer
3 weeks ago
Cork, Cork, Ireland Broadcom Inc. Full timeSocial network you want to login/join with:1. If you are a first time user, please create your candidatelogin account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:The Elevator Pitch: Why will you enjoy this new opportunity?Are you passionate about...
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Technical Support Engineer
4 weeks ago
Cork, Cork, Ireland Broadcom Inc. Full timeSocial network you want to login/join with:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job DescriptionThe Elevator Pitch: Why will you enjoy this new opportunity?Are you passionate about...