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Rippling Customer Advocate

2 weeks ago

Dublin, Dublin City, Ireland Rippling Full time

Job Description

We are seeking a highly skilled German-speaking technical support specialist to join our world-class Support team. As a key member of our organization, you will play a crucial role in helping customers realize the full potential of Rippling.

Your primary responsibilities will include:

  • Providing exceptional customer support via phone, chat, email, and video conferencing
  • Resolving issues related to our products and services
  • Becoming a product expert and serving as a go-to resource for customers and coworkers
  • Identifying areas of improvement and collaborating with Product and Engineering teams to implement changes