Client Service Ambassador

5 days ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €40,000 - €55,000

Client Service Associate


Our Client Service team plays a pivotal role in delivering exceptional customer service and managing client relationships. We are currently seeking a Client Service Associate to join our dynamic team.


As a Client Service Associate, you will be responsible for acting as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally. You will also coordinate and facilitate client meetings, including scheduling, agenda preparation, and documentation.


Additionally, you will assist in the development and implementation of client service strategies to enhance customer satisfaction and retention. You will collaborate with internal teams to ensure client needs are met and projects are executed effectively and efficiently.


Requirements:


  • Bachelor's degree in Business Administration, Communication, or a related field preferred.
  • Previous experience in customer service, client relations, or a similar role is advantageous.
  • Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.

Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit your needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence.
  • Global Employee Assistance Programme, offering access to a network of professionals who can support you and your family's well-being.
  • Life assurance
  • Flexible country-specific optional benefits.

At ICON, inclusion & belonging are fundamental to our culture and values. We are committed to providing an inclusive and accessible environment for all candidates. ICON is dedicated to providing a workplace free of discrimination and harassment.

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