Client Relationship Coordinator

1 week ago

Dundalk, Louth, Ireland beBeeClient Full time €28,000 - €36,000
Job Title

A Client Services Coordinator is required to coordinate projects and support the Client Services Team Lead.

  • The ideal candidate will be an outgoing, personable problem solver with a positive attitude.
  • This fast-paced job requires someone who enjoys a challenge and working with others to achieve optimum results.
Key Responsibilities
  1. Placing staff with clients across the healthcare temporary staffing division.
  2. Fulfilling vacancies ensuring all is recorded on the booking system.
  3. Adequately filling all open shifts in a timely manner and coordinating with staff and clients effectively.
  4. Keeping in regular contact with clients to supply them with feedback on their requirements.
  5. Assisting with employee queries to ensure that they are resolved without delay.
  6. Ensuring all staff are fully compliant adhering to company standards prior to placement with a client.
  7. Ensuring that all staff are following timesheet policy and procedural guidelines to ensure payroll efficiency.
  8. Dealing with payroll enquiries directly from staff, liaising with payroll and delivering query outcome to staff to the best of ability.
  9. Liaising with the Compliance and Training Departments to ensure on-going mandatory training requirements are fulfilled and compliance documentation are up to date.
  10. Working closely with the Business Development Manager and providing feedback to assist with staff and client planning.
  11. Ensure that all internal systems are being used to full capacity and that all contact with client and temp are logged adequately.
Required Skills and Qualifications
  • Minimum of 1 year's experience in a similar role.
  • Excellent interpersonal, communication and follow up skills.
  • The ability to listen and guide and coordinate staff efficiently.
  • Strong planning and organisation skills.
  • Ability to prioritise effectively and work to targets.
  • Highly motivated and pride in what one does is key to success in this role.
  • Cultivating relationships with existing clients and building new client relationships.
  • Proficient user of Microsoft Office package.
  • Commercial awareness.
  • Ability to work independently as well as part of a team.
Benefits

We offer a competitive financial and benefits package, flexibility and smart working practices, health & wellbeing initiatives, career development progression opportunities, further learning & development opportunities, vibrant sports & social club, and core values that include customer focus, accountability, responsibility, empowerment, effective communication, respect.

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