
Hospitality Assistant
2 days ago
A Food and Beverage Assistant is required to provide excellent service to guests in a busy hotel environment. As part of the hotel's hospitality team, you will be responsible for ensuring that guests have an exceptional experience from arrival to departure.
Responsibilities:- Deliver friendly and efficient service to all guests
- Report to the Food and Beverage Manager and Operations Manager as required
- Develop working knowledge of food and wine to make recommendations
- Upsell and maximize sales revenue opportunities
- Participate in general cleaning of bar and restaurant areas and serve guests with food and beverages
- Previous experience preferred but not essential
- Flexibility in working hours due to early mornings and evening shifts
- Ability to work well under pressure in a fast-paced environment
- Fluent English language skills and excellent communication abilities
- Micros system experience advantageous
- Free employee meals while on duty
- 50% discount on F&B purchases across all properties
- Competitive employee room rate
- 30% discount on Friends and Family rate
- Additional annual leave entitlement after one year of service
- Access to Employee Assistance Programme and Cycle to Work Scheme
- Development opportunities through our Academy programme
- Staff Appreciation Initiatives and regular charity events
This role is ideal for individuals who are passionate about delivering exceptional customer service and enjoy working in a fast-paced hotel environment.
We offer a supportive team environment, ongoing training and development opportunities, and a range of benefits to support your well-being and career growth.
Apply now to become part of our dynamic team
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