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Animal Care Receptionist
3 weeks ago
We are seeking a friendly, confident, and organised front-of-house professional to join our close-knit team.
This is a client-facing role that requires exceptional communication and multitasking skills.
Key Responsibilities:Greet clients and manage appointments using our tailored booking system
Answer phone calls and respond to client queries professionally and efficiently
Handle payments, process transactions, and manage end-of-day cash procedures
Manage stock levels and assist with deliveries, including light lifting
Maintain cleanliness and high standards throughout the practice
Support the wider team with general administrative duties
Build product knowledge to assist clients with queries
Why Work with Us?Nestled in the heart of the community, our practice is a dynamic mix of experienced professionals dedicated to delivering exceptional care with compassion and expertise.
We offer a warm, personal approach combined with cutting-edge facilities.
Our clinic provides a full suite of diagnostic services, including in-house laboratory testing and digital radiography.
Whether it's a routine check-up or complex surgery, we pride ourselves on taking the time to provide thoughtful treatment for every animal.
About YouWe are looking for a trustworthy and proactive individual who thrives in a busy setting.
The successful applicant must have previous receptionist or front-of-house experience in a customer service environment.
Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry.
Experience with cash handling and confident discussing payments with clients.
Excellent communication and interpersonal skills.
High standards of cleanliness and organisation.
Team-oriented and willing to support others as needed.
What We OfferCompetitive salary along with great benefits, including leave, wellbeing, and financial support.
Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave.
Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes.
Employer Pension Contributions, Discounted Staff Pet Veterinary Fees.
