Client Service Delivery Specialist

6 days ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €36,000 - €56,000
Job Title: Client Services Associate I

We are seeking a dedicated professional to deliver exceptional customer service and manage client relationships.

  • The primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
  • Coordinate and facilitate client meetings, including scheduling, agenda preparation, and documentation.
  • Assist in the development and implementation of client service strategies to enhance customer satisfaction and retention.
  • Collaborate with internal teams to ensure client needs are met and projects are executed effectively and efficiently.
  • Provide administrative support, such as maintaining client records, preparing reports, and managing correspondence.
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Communication, or a related field preferred.
  • Previous experience in customer service, client relations, or a similar role is advantageous.
  • Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients and colleagues.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.

Benefits: This role offers a unique opportunity to develop your skills and contribute to the success of our organization. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
  1. Act as the primary point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner.
  2. Coordinate client meetings, ensuring smooth logistics and effective communication.
  3. Develop and implement client service strategies to drive customer satisfaction and retention.
  4. Collaborate with internal teams to deliver high-quality projects and exceed client expectations.
  5. Provide administrative support, maintaining accurate records and communicating effectively with clients and colleagues.

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