Localization Strategist

3 days ago


Dublin, Dublin City, Ireland Servicenow, Inc. Full time

ServiceNow's Public Sector industry product management team is seeking a skilled product manager to drive internationalization and localization efforts. Our team is responsible for bringing our industry customer service management solution, Public Sector Digital Services (PSDS), to countries worldwide.

We're looking for an expert in internationalization and functional localization of business/workflow applications. As a key team member, you'll lead internationalization and localization for key markets in our Public Sector industry product. Your responsibilities will include creating and aligning functional localization strategy, including build vs. partner decisions.

You'll work closely with UX and Engineering teams on prototyping and ideation of product features and frameworks to support partners and customers in key international markets. Additionally, you'll collaborate with customers from various government agencies worldwide, driving meaningful mission impact.

To be successful in this role, you'll need:

  • Strong experience in product management focused on software internationalization and localization
  • Proven ability to build, launch, and scale enterprise software SaaS products for external customers
  • Excellent communication and interpersonal skills

A background in computer science or a related field is desired, as well as experience working with government agencies in Europe and the Middle East.



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