Healthcare Service Coordinator

4 days ago

Belfast, Ireland beBeeAdministrative Full time €21,655 - €25,263
Job Overview

The Administrative Support Officer plays a pivotal role in delivering essential healthcare services across Northern Ireland.


Key Responsibilities
  • Manage referrals and appointment bookings using internal systems, ensuring seamless coordination with other teams.
  • Coordinate correspondence and maintain accurate patient records, adhering to strict data protection protocols.
  • Handle telephone enquiries with professionalism and empathy, providing excellent customer service.
  • Support procurement processes, including ordering medical supplies, in line with organizational standards.
  • Assist with data collection and reporting for service improvement, contributing to the enhancement of healthcare delivery.
  • Provide cross-cover within transitional service teams and adapt to changing service needs, demonstrating flexibility and teamwork.

Requirements
  • A minimum of 4 GCSEs, including English (Grades A-C), or equivalent qualifications.
  • Two years' administrative experience, or NVQ Level 2 in Administration plus GCSE English and one year's admin experience, or relevant training certifications.
  • Three years' experience in an administrative role, with a proven track record of delivering high-quality support.

Desirable Skills
  • Proficiency in Microsoft Office (Word, Excel) and other productivity tools.
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues and external stakeholders.
  • Ability to work independently and as part of a multidisciplinary team, adapting to changing priorities and deadlines.
  • Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in daily tasks.
  • Flexibility to adapt to a changing environment and prioritise workload effectively, meeting organisational objectives.

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