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Technical Service Delivery Manager

2 weeks ago

Kilkenny, Kilkenny, Ireland Innovate Skillsource Full time
Key Responsibilities

As a Technical Service Delivery Manager at Innovate Skillsource, you will lead the hardware build of servers, desktops, and laptops, ensuring adherence to company standard builds and collaborating with the Infrastructure team to install required applications. You will also manage software deployment of company-standard builds across client devices, implement disaster recovery solutions, and conduct testing of DR procedures.

You will oversee the implementation of security patching across the IT estate, conduct security compliance reporting, support both Applications and PMO teams via the service catalogue, and manage physical infrastructure to ensure secure and compliant services.