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Night Reception Services Coordinator

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time
About the Company

Zanzibar Locke is part of the edyn group, a leading provider of unique and vibrant living spaces across European cities. Our vision is to create sanctuaries that provide a sense of belonging to the free-thinking urbanite in all of us.

We are a dynamic and passionate team, committed to delivering exceptional guest experiences and exceeding customer expectations. As a Night House Host, you will be an integral part of our team, working closely with the Assistant General Manager and other members of the night reception team to ensure seamless operations and high-quality customer service.

Key Responsibilities:

  • Develop and implement strategies to create memorable guest experiences, driving loyalty and repeat business.
  • Build strong relationships with guests, contractors, and visitors, providing exceptional customer service and support.
  • Manage reservations and queries online, by email, and in person, utilizing your technical skills and knowledge of edyn systems.

Benefits

We offer a competitive salary, bonuses, holidays, wellbeing benefits, free nights in our properties, recognition schemes, pension, company sick pay, and further benefits tailored to your individual needs.