Auditing Specialist – Compliance Resolution

6 days ago


Dublin, Dublin City, Ireland beBeeCompliance Full time €25,000 - €35,000

Job Title:

Auditing Specialist – Compliance Resolution

About the Role

This is an ideal opportunity for a detail-oriented professional to take on a challenging role in Retail Banking. As an Auditing Specialist – Compliance Resolution, you will be responsible for ensuring that customer complaints are thoroughly investigated and resolved in compliance with organisational standards and regulatory requirements.

Key Responsibilities

  • Review and investigate all customer complaints, identifying areas of non-compliance and implementing corrective actions as necessary.
  • Collaborate with internal teams to resolve complex issues and ensure that customer satisfaction is maintained.
  • Analyse data using advanced MS Excel skills to identify trends and areas for improvement in complaint handling processes.
  • Develop and implement process improvements to enhance operational efficiency and effectiveness.

Requirements

  • Previous experience in a compliance or auditing role, preferably in banking or financial services.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to manage relationships with colleagues and stakeholders.
  • Proficiency in MS Excel, with experience in data analysis and reporting.

What We Offer

  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • The opportunity to work on challenging projects and make a meaningful contribution to the organisation.


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