AI Business Transformation Specialist
2 days ago
The mission of our AI & Business Process Team is to help customers digitally transform their businesses.
About Our OrganizationWe are a sales organization that values innovation, opportunity, and inclusivity.
Key Responsibilities- Lead AI transformation engagements with a focus on Sales and Service domain expertise.
- Own the technical win strategy and support AI Business Process Sales Specialists by forming strong relationships with C-Suite executives, Business Decision Makers, and Technical Decision Makers.
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
- Engage with Business Decision Makers and Technical Decision Makers to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value.
- Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications.
- Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements.
- Translate these findings into detailed technical plans – including migration pathways to D365, recommended migration tools – with clear milestones and risk mitigation strategies.
- Anticipate and address technical blockers early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
- Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages.
- Work closely with the Customer Success Unit/Partners to ensure customers realize value from their Dynamics 365 investments.
- Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills.
- Proactively share insights from wins/losses with the broader SE community to scale best practices and learnings.
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