Hotel Guest Services Professional

4 days ago


Dublin, Dublin City, Ireland RedChair Recruitment Full time
About the Role

This Customer Service Representative - Hotel position is an excellent opportunity to join a prestigious hotel brand and make a real impact on our guests' experiences.

You will serve as the first point of contact for all guests, providing a warm and welcoming atmosphere while delivering exceptional customer service.

Responsibilities
  • Manage front desk operations, including check-in, check-out, and guest inquiries.
  • Provide assistance with room assignments, key distribution, and other related tasks.
  • Collaborate with housekeeping and maintenance teams to ensure seamless guest experiences.
Requirements
  • Minimum one year of experience in a similar role, preferably in a hotel setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Proficiency in using property management systems.


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