Claims Team Lead

2 days ago


County Dublin, Ireland beBeeInsurance Full time €45,000 - €55,000
Leadership Role

This key position within the Motor Damage division entails leading a team of approximately 20 claims professionals, split between Dublin and an outsourced partner.

The primary contact point for major brokers and large commercial clients will be responsible for ensuring service delivery meets and exceeds expectations.

Key Responsibilities:
  • Lead and motivate a team to deliver exceptional service experience.
  • Act as primary contact point for major brokers and large commercial clients.
  • Develop strong relationships through regular engagement.
  • Oversee reporting, communications, and performance metrics.
  • Identify and implement process improvements.
  • Collaborate with senior leadership to shape strategy.
  • Drive culture of open communication.
  • Support delivery of change initiatives.
Requirements:
  • Experience in leadership or management role within claims or commercial insurance.
  • Strong track record of managing broker or large client relationships.
  • Proven ability to manage and develop teams.
  • Excellent communication and stakeholder management skills.
  • Desirable qualifications include CIP, Dip CII or equivalent.
  • Background in damage claims, motor claims or commercial lines advantageous but not essential.


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