
Hotel Team Member
2 days ago
This is a pivotal role within our hotel, requiring strong organizational and interpersonal skills. The ideal candidate will possess excellent communication skills and be able to effectively interact with guests.
The successful candidate will be responsible for maintaining high standards of cleanliness and tidiness in the hotel's public areas and guest bedrooms. This will involve a range of tasks including cleaning, servicing, and maintaining facilities as per established company protocols.
A key aspect of this role is providing exceptional customer service, ensuring that guests feel welcome and comfortable throughout their stay. This includes being attentive to individual needs, responding promptly to requests, and communicating effectively with colleagues to ensure seamless delivery of services.
To excel in this position, you will require strong attention to detail, be flexible in your approach to work, and demonstrate a positive attitude towards working in a fast-paced environment.
About The Role- Clean and maintain public areas and guest bedrooms to a high standard.
- Servicing and maintenance of hotel facilities.
- Provide exceptional customer service to all guests.
- Work closely with colleagues to ensure seamless delivery of services.
- Respond promptly to guest requests and resolve issues efficiently.
- Maintain high standards of cleanliness and hygiene in all areas.
- Participate in training programs to enhance skills and knowledge.
- Contribute to team efforts to achieve business objectives.
- At least 1 year of experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Flexibility in approach to work and adaptability in a fast-paced environment.
- Strong attention to detail and commitment to quality standards.
- Competitive rate of pay.
- Opportunities for career progression and professional development.
- Complimentary meals on duty.
- Discounted rates for hotel stays and dining.
- Employee recognition and reward scheme.
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