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Customer Experience Expert

2 weeks ago

Galway, Galway, Ireland TN Ireland Full time

We are looking for a Customer Experience Expert to join our team in Galway. As a Customer Experience Expert, you will be responsible for ensuring that our customers receive an exceptional level of service and support in our store.

Key Responsibilities:

  • Ensuring all customer interactions are handled professionally and efficiently
  • Addressing customer complaints and issues in a timely and effective manner
  • Working closely with colleagues to achieve customer satisfaction and important metrics
  • Maintaining up-to-date knowledge of new products and services to provide expert advice to customers

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work under pressure and maintain a high level of professionalism
  • Strong team player with excellent interpersonal skills
  • Self-motivated and results-driven individual