Innovative Investor Services Leader

1 week ago

Dublin, Dublin City, Ireland beBeeInvestment Full time €80,000 - €100,000
Job Title: Investor Services Supervisor

Seeking a highly skilled and experienced Investor Services Supervisor to join our team.

This role requires strong leadership and communication skills to effectively manage investor transactions, subscription proceeds, and AML/KYC documentation.

The ideal candidate will have excellent analytical and problem-solving skills to identify areas for improvement in processes, personnel, and structure.

We are looking for someone who can establish effective working relationships with the NAV, QA, and Compliance Departments within our organization.

Key Responsibilities:

  • Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required.
  • Advise and assist Investor Services Administrator to ensure subscription proceeds are received timely.
  • Review AML/KYC, FATCA/CRS documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required.
  • Review investor transactions on HedgeInvestor (our proprietary Investor Services System)
  • Review the reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items.
  • Review wire transfer instructions for all payments processed.
  • Assist with bank account openings and closures for clients
  • Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes
  • Client Reporting – review client reports, including but not limited to, Capital Activity Reports, ERISA Reports, Authorized Share Capital Reports
  • Preparation of Fund Audit requirements
  • Review of Investor Audit requests prior to distribution to investor/auditors
  • General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance information requests.
  • Handle complex calls from investors and clients on AML, FATCA and CRS related queries.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment
  • Collaborative and supportive team culture
  • Professional development opportunities
  • Competitive compensation and benefits package

Required Skills and Qualifications:

  • Strong leadership and communication skills
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a team environment
  • Proficient in Microsoft Office Suite

Preferred Qualifications:

  • Relevant experience in investment services or a related field
  • Knowledge of AML/KYC, FATCA, and CRS regulations
  • Experience working with proprietary Investor Services Systems

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