Restaurant Operations Manager
6 days ago
We are seeking a dynamic and results-driven Restaurant Operations Manager to lead our team at Mayfield Junction 14. As a key member of our leadership team, you will be responsible for driving excellence in Quality, Service, and Cleanliness across our restaurant.
The ideal candidate will have a proven track record in staff management, with the ability to train, develop, and motivate a high-performing team. You will be passionate about delivering exceptional customer experiences and will be committed to achieving our business objectives.
Key Responsibilities:
- Lead the restaurant team and ensure that they maintain the highest standards of quality, service, and cleanliness.
- Train, develop, and drive the team to deliver outstanding customer experiences.
- Roster shifts and take overall responsibility for the operational running of the restaurant.
- Create a positive working environment within the team and motivate and monitor them to ensure they are fully competent in their roles.
Requirements:
- At least 2 years' experience in a supervisory or team leader position.
- Excellent knowledge of HACCP hygiene systems and food safety.
- Strong customer focus and ability to address and resolve customer concerns.
- Personal drive and ability to work independently.
- Great attention to detail and integrity.
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