Front Office Associate

7 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €24,000 - €32,000
Job Title: Front Office Associate

This role provides exceptional customer service and ensures a seamless front desk experience for guests.

Key Responsibilities:
  • Deliver professional reception services to contribute to an overall exceptional guest experience from check-in through check-out.
  • Collaborate with team members to achieve positive outcomes from guest queries in a timely and efficient manner.
  • Ensure an organized and productive work environment, including accurate management of room inventory and prompt communication of guest requests.
  • Maintain a high level of product knowledge regarding hotel amenities, services, and promotions.
  • Foster strong relationships with colleagues and other departments to provide consistent and excellent guest experiences.
  • Demonstrate adaptability, flexibility, and a positive attitude in a fast-paced environment.
Requirements and Qualifications:
  • Possess a friendly and approachable demeanor, with excellent communication skills.
  • Show enthusiasm for learning and growth within the organization.
  • Demonstrate strong organizational and time management skills, with ability to multitask and prioritize tasks effectively.
  • Maintain a high level of proficiency in technology systems, including property management software and other tools.
  • Consistently deliver exceptional customer service, meeting or exceeding guest expectations.

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