Manufacturing Operations Manager

Manufacturing Operations Lead

We are seeking an accomplished Manufacturing Operations Lead to spearhead the management, implementation, and execution of technical projects.

This individual will work closely with customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, identify defect patterns, and develop project plans that meet company transformation goals.

The successful candidate will be a solutions-oriented professional with a track record of successfully finalised projects, as well as the ability to work in teams and manage conflicting interests.

Main Responsibilities:

• Leads technical aspects in the evaluation, troubleshooting and implementation of new products and packages, working with market development team.

• Collaborates with technical teams in the execution of new technologies, processes, and innovative solutions and products in the market and provides technical operations support in the implementation of promotions and line extensions.

• Assures continuity of supply of current packages and brands, reviewing sales trends, current production capacities and capabilities; ensures timely infrastructure availability and plans execution working with technical teams to sustain business growth regarding manufacturing and logistics.

• Assures raw materials and package supply to support sales growth, ensures supply continuity across end-to-end supply chain and acts as enabler for system alignment to drive results.

• Drives productivity initiatives across the system, identifies opportunities in the system to lower supply chain cost and influences in the implementation of practices to improve the affordability of products.

• Involved in the development of the business plan objectives and works collaboratively to assure the timely execution of the technical supporting activities.

• Supports package and product quality, co-leads to minimise the risk to the company and the brand, assuring the compliance of the technical policies, and influences suppliers to make the appropriate investment and improve the human capabilities of their personnel in their operations.

• Reviews prototypes and defines appropriate improvements to ensure brand fit and aligns with partners on implementation, and establishes the necessary investment where needed.

• Coordinates and leads technical projects that require cross-system and cross-functional co-operation to deliver innovations in products, packaging, and promotions.

• Leads the review of new product market performance and puts in place a plan to address any technical product issues and deliver business requirements.

Requirements:

• Bachelor's degree in Chemical, Mechanical, Food Engineering or a related field is required.

• At least 5 years' experience in a fast-moving consumer goods company, and the ability to leverage technical knowledge & provide competitive advantage.

• Ability to triage problems, prioritise accordingly, and propose resolutions.

• Ability to work independently, raise issues and take corrective action.

• Detail oriented, analytical, and creative thinker with passion for quality processes.

• Fluent in software QA metrics, operations, and statistics.

• Strong interpersonal communication skills.

• Must have experience from concept to launch using a defined NPD or change management process.

• Ability to demonstrate strong project management experience with the ability to define and lead projects and direct/motivate project teams.

• Demonstrated track record of identifying and reducing to practice technologies for consumer-packaged goods companies to solve challenging business needs.

• Ability to refine solutions and manage internal and external partners' expectations against technical and business success criteria.