Empowering Support Specialist

2 weeks ago

Galway, Galway, Ireland beBeeCommunity Full time €37,000

Key Role: Support Coordinator

Support Coordination Overview
  • We are seeking a highly skilled Support Coordinator to play a vital role in enhancing the quality of life for our clients. This position requires strong problem-solving skills, excellent communication abilities, and proficiency in technology.
Key Responsibilities:
  • Develop Personalised Support Plans: Create tailored support plans to address individual needs and find solutions to enhance clients' quality of life.
  • Provide Access to Services: Coordinate and enable older people to access ALONE's services while fostering partnerships with statutory and non-statutory agencies.
  • Advocate for Clients: Advocate for clients' needs within health, social care, and welfare services, working to streamline access and enhance service delivery.
  • Establish Partnerships: Establish and nurture strong referral relationships with agencies in the designated area, fostering collaboration and access to a wider range of support services.
  • Monitor Performance: Adhere to Quality management systems and policies, ensuring a consistent and high-quality service delivery approach.
Required Skills and Qualifications:
  • Demonstrated passion for improving the lives of older people and commitment to our mission.
  • Problem-solving skills, focusing on efficient needs assessment and resource allocation.
  • Excellent communication abilities (both written and verbal), fostering partnerships and negotiating effectively with diverse stakeholders.
  • Proficiency in utilising technology and data management systems, enhancing service efficiency and reporting accuracy.
  • Good organisational and multitasking skills, with a solution-focused approach to complex challenges.
  • Keen attention to detail, enabling accurate record-keeping and effective service monitoring.
  • Enthusiasm for setting and achieving SMART targets that maximise the positive impact on older individuals.
  • Self-starter with a capacity to work well with stakeholders.
Additional Benefits:
  • Maintain records on our CRM database, capturing essential details to inform service delivery and future strategies.
What We Offer:
  • The opportunity to make a meaningful difference in the lives of older people.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

Due to the nature of this role, a full clean driving license and own transport is required.

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