
Digital Infrastructure Specialist
2 weeks ago
A key role for a highly skilled Lab IT Administrator is available, requiring end-to-end support for laboratory systems and stakeholders. The successful candidate will collaborate with the Laboratory Centre of Excellence (Lab COE) and local site Digital Manufacturing Operations team.
About this Opportunity:
The ideal candidate will possess hands-on experience in supporting GxP-controlled laboratory equipment, systems, and software. Key responsibilities include troubleshooting complex lab technical issues, executing routine system administration and maintenance activities, and ensuring compliance with user management processes.
- Provide expert-level end-user support, administration, and issue resolution for GxP-controlled lab equipment, servers, desktops, and software packages.
- Troubleshoot and resolve complex lab technical issues involving software, OS, hardware, network, or scientific equipment interfaces.
- Execute routine system administration and maintenance tasks to ensure optimal performance.
- Manage user access requests and verify compliance with user management protocols.
- Author and maintain validation and qualification documentation, including validation plans, test scripts, trace matrices, and IQ/OQ/PQ protocols.
Required Skills and Qualifications:
- Bachelor's degree or higher in a technical discipline.
- At least 5 years of professional experience in digital/IT environments.
- Excellent written and verbal communication skills.
- Strong multitasking and prioritization abilities.
- Proven ability to identify operational issues and implement effective solutions.
Preferred Qualifications:
- Experience in a similar role within a GxP-regulated environment.
- Hands-on experience with validating, qualifying, and supporting pharmaceutical QC lab COTS systems.
- In-depth understanding of data integrity concepts and compliance requirements.
- Ability to author comprehensive lifecycle documentation for lab systems.
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