IT Systems Technical Support Specialist

16 hours ago

Galway, Galway, Ireland beBeeSupport Full time €30,000 - €35,000

Technical Support Role Overview

Job Description

We are seeking an experienced Technical Support Analyst to join our team. In this role, you will be responsible for providing technical support for business applications and systems, assisting with user acceptance testing, and creating documentation for various systems.

This is an excellent opportunity to develop your skills in a supportive environment and take on new challenges.

Key Responsibilities
  • Provide technical support for business applications and systems
  • Assist with user acceptance testing (UAT)
  • Create and maintain documentation, including mail merge templates
  • Collaborate with the team to troubleshoot and resolve issues
Requirements

To be successful in this role, you will need:

  • Some experience in IT support or testing
  • Strong skills in documentation and template creation
  • Excellent attention to detail
  • Good communication skills and ability to work both independently and as part of a team
Benefits

This role offers a great opportunity to grow within a dynamic company. If you're eager to develop your skills and take on new challenges, we want to hear from you.

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