Financial Operations Specialist

3 days ago


Limerick, Limerick, Ireland Northern Trust Full time

About Us:

Northern Trust is a leading financial institution providing innovative services and guidance to the world's most successful individuals, families, and institutions.

We have been in continuous operation since 1889, serving clients with expertise, integrity, and exceptional service. Our Global Fund Order Placement (GFOP) team comprises four departments: Fund of Hedge Fund, Fund Order Connect, Transitions New Business & Power of Attorney.

As a Financial Operations Specialist, you will play a key role in managing the completion of fund documentation for target funds, monitoring trade orders for daily European mutual funds, and ensuring accurate fund order routing through our sub-custodian.

This position offers a unique opportunity to work in a dynamic and collaborative environment within the financial services industry.

You will have the chance to work alongside talented professionals who are dedicated to delivering exceptional service to our clients, embracing collaboration as a cornerstone of our success.

Key Responsibilities:

  • Complete assigned workload within SLAs as outlined in relevant SLDs
  • No ASLs as a result of non-adherence to procedures
  • Prioritize workload on a daily basis
  • Escalate to leadership in a timely manner if timelines and deadlines cannot be met
  • Manage and monitor work queues on a continuous basis and assign work to Partners as required
  • Maintain high levels of operational efficiency by optimizing processes, reducing waste, and maximizing resource utilization
  • Foster a culture of resilience by proactively identifying and mitigating risks, adapting to changing circumstances and ensuring business stability
  • Lead and manage the continuous flow of orders within the approval folders, communicate clearly with your peers to ensure deadlines are met and risks mitigated
  • Maintain department KPIs, analyzing data on a monthly basis

Deliver and Manage Client Expectations:

  • Action all assigned emails in a timely and professional manner
  • Communicate clearly and provide accurate resolutions to client queries
  • Escalate client concerns with leadership in a timely manner
  • Hold clients and stakeholders accountable by adhering to the controls and procedures in place across GFOP
  • Act as the first level of escalation for Analyst Partners, assisting with queries and email management
  • Build a network of relationships across all areas of the company
  • Collaborate and partner with client servicing teams to investigate and close out client escalations
  • Act as a POC for a high-profile client, managing the relationship and ensuring client satisfaction
  • Lead and drive the implementation of a customer satisfaction scorecard across the full suite of GFOP products and service offerings

Scalability and Continuous Process Improvement:

  • Seek out non-value-added processes across GFOP
  • Challenge the status quo by adopting a continuous improvement mindset and identifying at least one process that can be improved within GFOP
  • Work with Partners to implement process improvements throughout the year
  • Lead and drive change in an efficient and scalable manner through open communication and brainstorming sessions
  • Ensure scalability is at the forefront throughout the year by engaging with leadership on a regular basis with suggestions and ideas brought forward by the team

Training and Development:

  • Seek out and identify training gaps across GFOP
  • Facilitate training sessions on a regular basis both remotely and in person
  • Support senior partners with the build and maintenance of the GFOP procedural database
  • Lead morning and afternoon huddles on a weekly basis
  • Put measurements in place to increase team huddle engagement and active participation

Working with Us:

We offer a flexible and collaborative work culture where financial strength and stability empower us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve. Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies. Build your career with us.

Reasonable Accommodation:

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Talk to us about your flexible working requirements and together we can achieve greater.



  • Limerick, Limerick, Ireland Gp Fund Solutions Full time

    Gp Fund Solutions seeks a skilled Financial Operations Specialist to join our team. As a Fund Administrator, you will play a vital role in servicing our clients and assisting the GPFS International team with various administrative tasks.The ideal candidate will have strong organizational skills, with attention to detail and the ability to prioritize tasks...


  • Limerick, Limerick, Ireland ACCA Careers Full time

    About the RoleNorthern Trust is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.As a Subject...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Us:Northern Trust has been in continuous operation since 1889, providing financial services and guidance to the world's most sophisticated clients. Our commitment to service, expertise, and integrity has earned us recognition as a globally respected financial institution.We take pride in our ability to adapt to changing market conditions, leveraging...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Us:Northern Trust is a leading global financial institution that has been in continuous operation since 1889. We pride ourselves on our commitment to exceptional service, expertise, and integrity.Our mission is to provide innovative financial solutions to high net worth individuals, families, and institutions. With a global presence and over 130 years...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Us:Northern Trust is a globally recognized financial institution with over 130 years of experience. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.Our Alternative Assets Trade Order Placement team is responsible for managing fund documentation, trade orders, and ensuring...


  • Limerick, Limerick, Ireland ACCA Careers Full time

    About Northern TrustA globally recognized, award-winning financial institution with over 130 years of experience and a commitment to service, expertise, and integrity.We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.The Depositary Operations Financial Oversight Specialist role is...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Northern TrustAs a globally recognized financial institution, Northern Trust has been serving the world's most successful individuals and institutions since 1889. We take pride in providing innovative financial services and guidance by upholding our enduring principles of service, expertise, and integrity.Our team is driven by a shared commitment to...


  • Limerick, Limerick, Ireland DM Financial Full time

    Key ResponsibilitiesSupport Liquidation Assignments: Assist in the administration of solvent and insolvent liquidation assignments, ensuring compliance with financial and accounting regulations.Execute Duties with Precision: Carry out tasks with accuracy and attention to detail, adhering to our protocols, statutory obligations, and international...


  • Limerick, Limerick, Ireland Reach International Inc Full time

    Company OverviewReach International Inc is working with a Global Accountancy firm to appoint Financial Oversight Specialists to their office.The CompanyOur client is a leading provider of accounting services with a strong presence in Ireland.Job DescriptionAs a Financial Oversight Specialist, you will be responsible for supervising financial reporting and...


  • Limerick, Limerick, Ireland Financial and Technical Recruitment Full time

    This is a fantastic opportunity for a part-qualified accountant to complete their training contract in a structured environment. Working closely with the Head-of-Finance, you will gain valuable experience and skills in general accounting, accounts payable and payroll processing.The company is a leading car dealership with multiple premium brands and over 80...


  • Limerick, Limerick, Ireland Financial And Technical Recruitment Ltd Full time

    Overview of Role:This is an exciting opportunity for a part-qualified accountant to join a leading car dealership and complete their training contract in a structured environment. The successful candidate will work closely with the Head-of-Finance and be mentored to achieve their career goals.Key Responsibilities:General accounts support to the FC, including...


  • Limerick, Limerick, Ireland Financial And Technical Recruitment Ltd Full time

    About Our Team">We are a leading recruitment agency specializing in the financial services sector. We are looking for a highly skilled Financial Planning Administrator to join our team.">The ideal candidate will be responsible for supporting the financial planning team in providing exceptional client service and ensuring the smooth operation of our...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Northern TrustNorthern Trust, a globally recognized financial institution with over 130 years of experience, provides innovative financial services to the world's most successful individuals, families, and institutions. Our company is committed to delivering exceptional service, expertise, and integrity.Job OverviewThe Senior Consultant role involves...


  • Limerick, Limerick, Ireland Allied Irish Banks Full time

    Company OverviewAllied Irish Banks (AIB) is a leading financial institution committed to delivering fair customer outcomes. Our Customer Care & Outcomes function plays a vital role in ensuring that our customers receive the best possible service.The Enterprise Complaints & Errors team is part of this function and is responsible for managing complaints and...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Northern Trust:Northern Trust is a globally recognized financial institution that has been in continuous operation since 1889.The company provides innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to its enduring principles of service, expertise, and integrity.Role/...


  • Limerick, Limerick, Ireland GP Fund Solutions Full time

    About GP Fund SolutionsAt GP Fund Solutions, we are dedicated to delivering exceptional opportunities and service to our employees and clients. Our purpose is to create enduring relationships built on trust, respect, and open communication.We are a collaborative team-oriented organization where we support each other both personally and professionally. Our...


  • Limerick, Limerick, Ireland Northern Trust Full time

    Job Overview:We are seeking a Financial Reporting Specialist to join our REIF Team. As a key member of our team, you will be responsible for preparing and reviewing financial statements for property funds.Key Accountabilities:Ensure accurate and timely preparation of financial statementsLiaise with clients and external auditors to resolve any queries or...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Northern Trust:Northern Trust is a globally recognized, award-winning financial institution with over 130 years of experience. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our enduring principles of service, expertise, and integrity.We serve the world's most...


  • Limerick, Limerick, Ireland Northern Trust Full time

    About Northern Trust:Northern Trust is a globally recognized financial institution that has been in continuous operation since its inception in 1889. The company provides innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding its enduring principles of service, expertise, and...


  • Limerick, Limerick, Ireland Northern Trust Full time

    Job Overview:As an Operations Specialist in our Alternative Assets department, you will play a key role in managing the completion of fund documentation, monitoring trade orders, and ensuring accurate fund order routing through our sub-custodian.This is an exciting opportunity to work in a dynamic and collaborative environment within the financial services...