Financial Services Operations Specialist
4 days ago
About Northern Trust:
Northern Trust is a globally recognized financial institution that has been in continuous operation since its inception in 1889. The company provides innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding its enduring principles of service, expertise, and integrity.
As a leading provider of financial solutions, Northern Trust serves the world's most sophisticated clients using cutting-edge technology and exceptional service. With over 130 years of experience and a team of over 22,000 professionals, the company offers a wide range of shareholder servicing functions including dealing, registration, finance, and investor services.
The Role/Department:
This role is part of a dedicated Dealing Team in the Transfer Agency Department, providing high-touch client service to a range of Northern Trust's Transfer Agency clients. The department provides third-party fund services to numerous fund management companies covering the full range of shareholder servicing functions.
The Key Responsibilities of the Role Include:
Day-to-day oversight of processing quality and timeliness in India.Escalation point for unresolved issues for the India TA Dealing team.Client reporting - prediction reports, cash reports, register reports, etc.Workflow queue management and analysis.Ensuring all deliverables are sent as per agreed timeframes.Maintaining up-to-date procedures and checklists.Maintaining a close working relationship with other TA functional areas.Working with the team and internal departments on allocated projects.Responding to client and investor queries in a timely manner.Complying with regulations and internal Northern Trust policies.Required Skills and Qualifications:
The ideal candidate will possess transfer agency experience, previous financial services experience, relevant college/university qualifications, a flexible approach to work, strong PC skills, effective verbal reasoning, written communication, and numeric skills, excellent planning and organization skills, and a high degree of professionalism.
Working at Northern Trust:
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements.
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