Retail Sales Consultant

4 days ago

Ennis, Clare, Ireland beBeeService Full time €25,000 - €40,000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team.

About the Role

This is an excellent opportunity for a motivated individual to deliver exceptional customer service and contribute to the success of our business.

Key Responsibilities
  • Deliver best-in-class customer service, providing expert advice and support to customers.
  • Manage customer queries in a professional and efficient manner, ensuring timely resolution and high levels of customer satisfaction.
  • Maintain a high level of product knowledge and stay up-to-date with new products and services.
  • Contribute to maintaining a positive and engaging store environment, ensuring high standards of store presentation and cleanliness.
  • Work collaboratively as part of a dynamic team, supporting colleagues and contributing to the overall success of the business.
What You Will Bring
  • Previous experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Flexibility and adaptability, with a willingness to learn and develop new skills.
  • Proactive approach to problem-solving, with a focus on delivering solutions that meet customer needs.
What We Offer
  • Competitive hourly rate and annual bonus scheme.
  • Opportunities for career development and progression within the business.
  • Supportive and collaborative team environment.
  • Training and development programs to enhance skills and knowledge.
  • Employee recognition and reward schemes.
Company Benefits
  • Competitive company pension scheme.
  • Contributions towards healthcare.
  • Paid family leave.
  • Employee assistance program.
  • Employee wellbeing initiatives.

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