
Retail Customer Experience Specialist
4 days ago
Role Summary:
We are seeking a Customer Assistant to join our team. The successful candidate will be responsible for delivering excellent customer service, ensuring products and services are available, and maintaining a clean and safe store environment.
About the Role- Customer Assistants play a key role in creating an exceptional shopping experience for our customers.
- The ideal candidate will be proactive in identifying opportunities to improve customer satisfaction and contribute to the overall success of the store.
- Deliver Excellent Customer Service: Provide a high level of customer service at all times, being proactive in resolving customer queries and concerns.
- Product Availability: Ensure that products and services are always available for customers, through efficient stock management and replenishment.
- Store Environment: Maintain a clean and safe store environment, adhering to health and safety standards.
- Support Colleagues: Assist colleagues as needed, contributing to a positive and supportive team environment.
- Able to work effectively in a fast-paced retail environment.
- Demonstrates strong communication and interpersonal skills.
- Ability to prioritize tasks and manage time efficiently.
- Able to adapt to changing priorities and circumstances.
- Good basic numeracy and literacy skills.
- Competitive salary and bonus scheme.
- Opportunities for career development and progression.
- Employee assistance programme and wellbeing support.
- Clubcard discounts and seasonal offers.
- Life assurance, pension scheme, and save as you earn scheme.
We pride ourselves on being a inclusive and supportive employer, committed to making a positive impact in our communities. We offer flexible working arrangements and are proud of our diverse workforce.
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