Retail Customer Experience Specialist

4 days ago


Dublin, Dublin City, Ireland beBeeCustomerExperience Full time €25,000 - €35,000

Role Summary:

We are seeking a Customer Assistant to join our team. The successful candidate will be responsible for delivering excellent customer service, ensuring products and services are available, and maintaining a clean and safe store environment.

About the Role
  • Customer Assistants play a key role in creating an exceptional shopping experience for our customers.
  • The ideal candidate will be proactive in identifying opportunities to improve customer satisfaction and contribute to the overall success of the store.
Key Responsibilities
  1. Deliver Excellent Customer Service: Provide a high level of customer service at all times, being proactive in resolving customer queries and concerns.
  2. Product Availability: Ensure that products and services are always available for customers, through efficient stock management and replenishment.
  3. Store Environment: Maintain a clean and safe store environment, adhering to health and safety standards.
  4. Support Colleagues: Assist colleagues as needed, contributing to a positive and supportive team environment.
Required Skills and Qualifications
  • Able to work effectively in a fast-paced retail environment.
  • Demonstrates strong communication and interpersonal skills.
  • Ability to prioritize tasks and manage time efficiently.
  • Able to adapt to changing priorities and circumstances.
  • Good basic numeracy and literacy skills.
Benefits
  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Employee assistance programme and wellbeing support.
  • Clubcard discounts and seasonal offers.
  • Life assurance, pension scheme, and save as you earn scheme.
About Us

We pride ourselves on being a inclusive and supportive employer, committed to making a positive impact in our communities. We offer flexible working arrangements and are proud of our diverse workforce.



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