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Training Program Manager
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The Training Coordinator plays a vital role in ensuring the organization's workforce is equipped with the necessary skills to drive success.
- Develop annual training plans for each business segment to align with organizational goals.
- Conduct needs assessments to identify skill gaps and develop targeted training programs.
The ideal candidate will have experience with various training methods, including on-the-job coaching, mentorship programs, and e-learning. A degree in Education, Training, or HR is preferred, along with proven work experience as a Training Coordinator or similar role.
Main Duties:
- Map out annual training plans for each segment of the business.
- Perform needs assessment on the entire organization level and identify skills or knowledge gaps that need to be addressed.
- Design and develop training programs (outsourced and/or in-house).
- Partner with internal stakeholders and liaise with experts regarding instructional design.
- Select appropriate training methods or activities (e.g. mentoring, on-the-job training, professional development classes).
- Market available training to provide necessary information about sessions to Managers to upskill their teams.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Research and recommend new training methods and courses.
Key Qualifications:
- 3+ years of experience in a related field.
- BS degree in Education, Training, HR, or a related field.
- Able to work with a team and possess attention to detail.
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator, or similar role.
- Hands-on experience coordinating multiple training events in a corporate setting.
- Adequate knowledge of learning management systems and web delivery tools.
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).