Enterprise Solution Expert

3 days ago

Dublin, Dublin City, Ireland beBeeSolution Full time €50,000 - €80,000

We are seeking a highly skilled professional to join our Implementation team as an Enterprise Solution Expert. This dynamic role will focus on consulting and configuring solutions on a leading risk and compliance platform.

In this position, you will be part of our global customer success team, working closely with sales, customer support, product development, and engineering teams. As an expert in the field, you will develop deep technical expertise in the software solutions to lead client implementations.

All new experts undergo a structured onboarding and apprenticeship program, where they are educated on the platform functionality and configuration. In addition, they are assigned a corresponding senior colleague for mentorship and guidance.

Please note that this is a remote role, and you must be based in Ireland.

Key Responsibilities:
  • Configure software applications for customers using an enablement/teaching approach
  • Lead, manage and coordinate multiple customer implementations simultaneously
  • Gather customer requirements and translate to the platform's capabilities
  • Develop and deliver deep product and technical expertise to clients
  • Participate in knowledge transfer sessions, product training and other strategic initiatives as needed
  • Provide a mixture of remote and onsite customer implementation workshops
  • Consult with customers on system configuration based on industry best practices
  • Facilitate touch points and status meetings with customers in a timely and professional manner
  • Contribute to the development of best practices, project standards and methodologies to improve efficiency and effectiveness of implementations and team processes/policies/procedures
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science or related field
  • Professional experience in client-facing roles, preferably in software implementation/information technology
  • Comfort and experience with software and configuration of software
  • Competency with large volumes of data, spreadsheets, data manipulation, formula writing and CSV support
  • Technical knowledge of fundamental database concepts and relational data
  • Excellent written and verbal communication skills
  • Creative problem solver with focus on quality
  • Enthusiastic self-starting team player

This is a fantastic opportunity to work in a fast-paced environment, collaborate with a talented team, and make a significant impact on our clients' success.

Why Work With Us?

We are committed to providing an inclusive and equitable workplace where people from all backgrounds can thrive. We value diversity, equality, and inclusion, and we welcome applicants from diverse backgrounds.

What You'll Gain:
  • A challenging and rewarding role with opportunities for growth and development
  • A collaborative and supportive team environment
  • The chance to work on complex projects and make a meaningful impact
  • Continuous learning and professional development opportunities

Location: Remote (based in Ireland)

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